"I think this is an excellent tool for parents to increase the effective communication between them and their healthcare team. A definite must read!" Bess Raulerson, President of Hope for Trisomy.
Felice E. Miller, Ph.D. is a Clinical/Consulting Psychologist in private practice and faculty of UCLA Schools of Medicine and Pepperdine University. As expert in the field of interpersonal and intercultural communication, Dr. Felice has shared with us some effective communication tips to gain control when navigating in the health care system.
A Guide to Pediatric Procedures and Hospitalization